EKKLESIA.NG SUBPROCESSORS
Ekklesia may use third-party service providers to provide infrastructure, communications, payment processing, analytics, security and other services. These providers may process information on behalf of Ekklesia or our customers.
1. What Is a Subprocessor?
A subprocessor is a third-party service provider engaged by Ekklesia that may process customer data while providing services to Ekklesia.
2. Categories of Subprocessors
Depending on the services enabled by a customer, Ekklesia may use providers in categories including:
| Category | Purpose |
|---|---|
| Cloud hosting | Hosting application infrastructure |
| Database infrastructure | Secure storage and database operations |
| Email services | Transactional and automated email |
| SMS providers | SMS communication |
| WhatsApp/Meta | WhatsApp messaging |
| Payment processors | Subscription and event payments |
| Analytics | Platform performance and usage analysis |
| Security providers | Security monitoring and protection |
| Backup providers | Data backup and disaster recovery |
3. Current Providers
Ekklesia's actual subprocessors should be listed here and maintained as the infrastructure changes.
| Provider | Service | Data Processed | Location |
|---|---|---|---|
| [Cloud Provider] | Cloud hosting | Account/platform data | [Location] |
| Meta Platforms | WhatsApp messaging | WhatsApp communication data | [Location] |
| [Email Provider] | Email delivery | Email addresses/message data | [Location] |
| [SMS Provider] | SMS delivery | Phone numbers/message data | [Location] |
| [Payment Provider] | Payments | Payment/customer information | [Location] |
4. Customer Authorization
By using Ekklesia, the customer authorizes Ekklesia to engage subprocessors reasonably necessary to provide the service.
5. Security Requirements
Ekklesia expects subprocessors to maintain appropriate technical and organizational safeguards appropriate to the services they provide.
6. Changes to Subprocessors
Ekklesia may add, replace or remove subprocessors as our service develops.
Where required by applicable law or contract, customers will receive appropriate notice of material changes.
7. Customer Objections
Where legally applicable, customers may object to a new subprocessor on reasonable data-protection grounds. Objections should be submitted to: