EKKLESIA.NG ACCEPTABLE USE POLICY
This Acceptable Use Policy establishes rules governing the use of Ekklesia.ng. By using Ekklesia, you agree not to use the platform in a manner that violates this policy, our Terms of Service, applicable law or the rights of others.
1. Permitted Use
Ekklesia is intended for legitimate church and ministry administration, including:
- Member management.
- Visitor management.
- Attendance management.
- Follow-up.
- Discipleship.
- Church communication.
- Event management.
- Volunteer management.
- Cell-group administration.
- Pastoral administration.
- Church reporting.
- Prayer-request management.
- Counseling administration.
- Church finance administration where provided.
- Automated notifications.
2. Prohibited Activities
You must not use Ekklesia to:
A. Violate the Law
You may not use Ekklesia to facilitate illegal activity or activities prohibited by applicable law.
B. Abuse Communication Features
You must not use Ekklesia to send:
- Spam.
- Bulk unsolicited messages.
- Fraudulent messages.
- Phishing messages.
- Malicious links.
- Misleading advertisements.
- Harassing communications.
- Threatening communications.
C. Abuse WhatsApp, SMS or Email Services
Users are responsible for ensuring that communications sent through Ekklesia comply with the applicable requirements of communication providers, including consent, opt-out and messaging rules.
Ekklesia may restrict messaging functionality where we reasonably believe it is being abused.
D. Upload Malicious Content
You may not upload:
- Viruses.
- Malware.
- Ransomware.
- Trojan software.
- Malicious scripts.
- Files designed to compromise systems.
- Content designed to exploit vulnerabilities.
E. Attempt Unauthorized Access
You must not:
- Access another church's account.
- Attempt to bypass authentication.
- Attempt to access another user's information.
- Exploit platform vulnerabilities.
- Circumvent security controls.
- Probe or attack Ekklesia infrastructure.
F. Misuse Personal Information
You must not use Ekklesia to unlawfully collect, expose, sell or distribute another person's personal information.
G. Abuse the Platform
You must not:
- Overload the platform.
- Conduct denial-of-service attacks.
- Use automated systems that excessively consume resources.
- Scrape the platform without permission.
- Reverse engineer protected portions of the service where prohibited by law.
- Attempt to interfere with another customer's service.
3. Account Responsibility
Church administrators are responsible for activity performed through their organization. Administrators should:
- Use strong passwords.
- Protect login credentials.
- Enable available security features.
- Remove former staff members.
- Review user permissions.
- Avoid sharing administrator accounts.
4. Automated Communications
Before sending automated communications, the church is responsible for ensuring that it has an appropriate legal or operational basis to contact recipients.
The church should provide appropriate opt-out mechanisms where required.
5. Enforcement
If we reasonably believe an account is violating this policy, we may:
- Issue a warning.
- Restrict specific features.
- Suspend messaging.
- Temporarily suspend an account.
- Remove prohibited content.
- Terminate an account.
- Cooperate with lawful investigations.
We may take immediate action where necessary to protect Ekklesia, users or third parties.
6. Reporting Abuse
Reports may be submitted to:
Reports should include sufficient information for us to investigate.
7. No Guarantee of Immediate Availability
Enforcement actions may temporarily affect platform availability or functionality.
To the extent permitted by law, Ekklesia will not be liable for losses arising solely from enforcement actions taken in good faith under this policy.